Payment Policy
Our Simple & Secure Checkout Promise
Welcome to Everleaf Books! We are Maash LLC, a small business based right here in San Jose, California. We want to make your purchase simple, safe, and transparent.
How We Protect You & How You Can Pay
Your security is our top priority. Our entire store (everleafbooks.com) is protected by SSL encryption (you’ll see the little lock icon in your browser), which means your connection is private.
When you buy a book from us, your payment is handled by the most trusted names in the business. We never see, store, or have access to your full credit card number. Your information goes directly to our secure partners:
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Stripe: For all major credit and debit cards (Visa, Mastercard, American Express, etc.).
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PayPal: For those who prefer to use their PayPal account.
Our Pricing Currency
All prices for our curated books and any shipping charges are listed and processed in US Dollars (USD).
Our Commitment to Transparency (No Surprises)
We believe in honest, upfront pricing.
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No Hidden Fees: We do not charge any hidden “processing” or “handling” fees. The price you see for the book and for shipping is exactly what you pay.
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A Note on Sales Tax: As a legally registered business (Maash LLC) in the United States, we are required by law to collect sales tax. Our system automatically calculates the correct, official sales tax rate for your specific shipping address during checkout. (This is why we cannot charge a flat 5% rate, as that would be inaccurate and illegal).
What Happens After You Pay?
Your card or PayPal account will be charged for the full amount when you confirm your order. You will immediately receive an order confirmation email from contact@everleafbooks.com, which will serve as your receipt.
A Quick Note on Fraud (Protecting Our Small Business)
As a small, independent shop, we must protect ourselves from fraudulent transactions. Our secure systems (and Stripe’s) automatically screen for high-risk orders. If an order is flagged (for example, as a potentially stolen credit card), we reserve the right to cancel and refund that order immediately to prevent loss.
We’re Here to Help
If you ever have a question about your bill or our payment process, you’re not sending a message to a giant call center. You’re contacting our team right here in San Jose.
Company Name: Maash LLC
Company Number: B20250250557
Business Address: 10020 Roseview Dr, San Jose, CA 95127, United States
Email: contact@everleafbooks.com
Phone: +1 (408) 479-2826
Contact Form: Click here
Support Availability: Monday – Friday, 8:00 AM to 6:00 PM (Pacific Time, PT).
Standard Response Time: Our operational standard is to respond to all support tickets and inquiries within one business day.
